Contact us


Questions? Contact us!

Questions about a medical claim, benefits, filing an appeal or to verify coverage?

Call Blue Cross & Blue Shield of Mississippi at 800-709-7881 or visit their website at

Questions about a medical provider or facility?

Call the AHS State Network at 800-294-6307 or go to Provider Search to find a participating physician or facility.

Questions regarding medical or disease management, pre-certification for hospital admissions, or health and wellness programs through Motivating Mississippi, Keys to Living Healthy? 

Contact ActiveHealth Management at 866-939-4721 or go online to

Questions about a prescription, pharmacy claim or benefits?

Call CVS Caremark at 888-996-0050 or visit their website at

Questions about life insurance?

Call Minnesota Life at 888-658-0193 or go online to Minnesota Life for additional information and online beneficiary management. 

Questions about the State and School Employees' Health Insurance Plan? 

Call the Office of Insurance at 601-359-3411 or toll-free at 866-586-2781. You can also send us an email at

Click here to go to Blue Cross & Blue Shield of Mississippi to view health benefits and claims, and Minnesota Life coverage and beneficiary information.